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Palmer, Adrian
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
6
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3
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2
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The spread of yield management practices : the need for systematic approaches ; with 13 tables
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ECONIS (ZBW)
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39
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21
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20
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Retrospective: service failure and loyalty : an exploratory empirical study of airline customers
Palmer, Adrian
;
Bejou, David
- In:
The journal of services marketing
30
(
2016
)
5
,
pp. 480-484
Persistent link: https://www.econbiz.de/10011615517
Saved in:
2
Validating the effectiveness of a locally developed assurance of learning assessment
Wray, Barry
;
Glew, David
;
Burrus, Robert T.
;
Hill, Stephen
- In:
Journal of education for business
95
(
2020
)
4
,
pp. 216-226
Persistent link: https://www.econbiz.de/10012201343
Saved in:
3
Preparing for audit data analytics with the AICPA general ledger audit data standards
Lee, Lorraine S.
;
Casterella, Gretchen
;
Wray, Barry
- In:
Journal of emerging technologies in Accounting
18
(
2021
)
1
,
pp. 131-157
Persistent link: https://www.econbiz.de/10014308752
Saved in:
4
Compassion as the new philosophy of business
Bejou, David
- In:
Journal of relationship marketing : innovations & …
10
(
2011
)
1
,
pp. 1-6
Persistent link: https://www.econbiz.de/10009012726
Saved in:
5
Principles of services marketing
Palmer, Adrian
-
1998
-
2. ed.
Persistent link: https://www.econbiz.de/10000657541
Saved in:
6
Data recovery
Palmer, Adrian
- In:
The secure online business handbook : a practical guide …
,
(pp. 153-157)
.
2006
Persistent link: https://www.econbiz.de/10003641356
Saved in:
7
Introduction to marketing : theory and practice
Palmer, Adrian
-
2009
-
2nd ed.
Persistent link: https://www.econbiz.de/10003758702
Saved in:
8
Editorial: relationship marketing with consumers in the world of Web 2.0
Palmer, Adrian
- In:
Journal of customer behaviour
8
(
2009
)
1
,
pp. 1-3
Persistent link: https://www.econbiz.de/10003819544
Saved in:
9
Customer experience management: a critical review of an emerging idea
Palmer, Adrian
- In:
The journal of services marketing
24
(
2010
)
2/3
,
pp. 196-208
Persistent link: https://www.econbiz.de/10003990921
Saved in:
10
Introduction to marketing : theory and practice
Palmer, Adrian
-
2012
-
3. ed.
Persistent link: https://www.econbiz.de/10009522964
Saved in:
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