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Transition to e-government in Developing countries: The Case of Driver and Vehicle Licensing Authority (DVLA) e-Service Smart City Initiatives in Ghana

Wireko, Joseph K.; Skouby, Knud E. - 2016

Beside its cost-efficient benefits, e-government plays an important role in reducing corruption. As most developing countries, especially in Africa are fighting corruption, e-government is seen as a new way of addressing it. E-government is thought to reduce corruption through increased...

Persistent link: https://www.econbiz.de/10011577431

E-service quality from attributes to outcomes: The similarity and difference between digital and hybrid services

Vatolkina, Natalia; Gorbashko, Elena; Kamynina, Nadezhda; … - In: Journal of Open Innovation: Technology, Market, and … 6 (2020) 4, pp. 1-21

Our research goal is to offer an e-service quality model based on experience and multidimensional quality and compare its applicability for e-services to find differences and similarities in consumer perceptions and behavioral intentions. Additionally, we seek to compare attributes that compose...

Persistent link: https://www.econbiz.de/10012620452

Exploring customers’ likeliness to use e-service touchpoints in brick and mortar retail

Barann, Benjamin; Betzing, Jan H.; Niemann, Marco; … - In: Electronic Markets 32 (2020) 2, pp. 523-545

E-commerce has embraced the digital transformation and innovated with e-service touchpoints to improve customers’ experiences. Now some traditional, less-digitalized brick and mortar (BaM) retailers are starting to counteract the increasing competition by adopting digital touchpoints. However,...

Persistent link: https://www.econbiz.de/10014504404

Migrant Entrepreneurship and New Urban Economic Opportunities

Nijkamp, Peter; Sahin, Mediha; Baycan-Levent, Tüzin - 2009

growth. This paper addresses the key factors determining the position of migrant entrepreneurs in the urban economy in the … Netherlands. In order to develop a solid assessment of CSFs for migrant entrepreneurs, and to understand business performance in a … findings in order to map out opportunities, success conditions and bottlenecks for migrant entrepreneurs. Given our largely …

Persistent link: https://www.econbiz.de/10010325729

Prioritizing critical success factors for reverse logistics implementation using fuzzy-TOPSIS methodology

Agrawal, Saurabh; Singh, Rajesh K.; Murtaza, Qasim - In: Journal of Industrial Engineering International 12 (2016), pp. 15-27

Electronics industry is one of the fastest growing industries in the world. In India also, there are high turnovers and growing demand of electronics product especially after post liberalization in early nineties. These products generate e-waste which has become big environmental issue....

Persistent link: https://www.econbiz.de/10011640876

Factors critical to the success of six-sigma quality program and their influence on performance indicators in some of Lebanese hospitals

Sabry, Assrar - In: Arab Economic and Business Journal 9 (2014) 2, pp. 93-114

Medical literature reports that Six-Sigma was applied at specific healthcare organizations. However, there is a lack of studies that investigate the broader status of Six-Sigma in Lebanese healthcare systems. The purpose of this paper is to explore the realities of factors critical (CSFs) to the...

Persistent link: https://www.econbiz.de/10011936877

A framework for successful new product development

Bhuiyan, Nadia - In: Journal of Industrial Engineering and Management (JIEM) 4 (2011) 4, pp. 746-770

Purpose: The purpose of this paper is to propose a framework of critical success factors, metrics, and tools and techniques for implementing metrics for each stage of the new product development (NPD) process. Design/methodology/approach: To achieve this objective, a literature review was...

Persistent link: https://www.econbiz.de/10011938993

Study of the critical success factors of emblematic hotels through the analysis of content of online opinions: The case of the Spanish Tourist Paradors

Fuentes-Medina, M. Lilibeth; Hernández-Estárico, … - In: European Journal of Management and Business Economics … 27 (2018) 1, pp. 42-65

Persistent link: https://www.econbiz.de/10011946145

Digital Innovation in Corporations: Deriving a Practical Framework for the Measurement of Success of Digital Innovation Units

Schemmel, Marcel - In: Junior Management Science (JUMS) 7 (2022) 4, pp. 1098-1132

Confronted with entirely new challenges resulting from digital technologies, established corporations increasingly set up dedicated digital innovation units (DIUs) to foster digital innovation and to explore opportunities for the digital future. Although DIUs recently face criticism with regards...

Persistent link: https://www.econbiz.de/10014528829

An investigation of the critical factors that influence knowledge mobilization success in agri-food supply chains

Chen, Huilan; Liu, Shaofeng; Zhao, Guoqing; … - In: Contemporary Economics 18 (2024) 1, pp. 118-137

Agri-food supply chains (AFSCs) are essential for addressing global food security and promoting the United Nation's Sustainable Development Goal of reducing hunger. These chains stand out because they deal with perishable goods that have limited shelf life and are subjected to erratic...

Persistent link: https://www.econbiz.de/10014544629

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