The Desirability Index (DI) is a widely used method for multicriteria optimization in industrial quality control, by which optimal levels of the process influencing factors are determined in order to archieve maximum process quality. In practice however situations may occur in which slight...

The Desirability Index (DI) is a method for multicriteria optimization in industrial quality control. By design of experiment methods and transferring the multivariate into a univariate optimization problem settings of influence factors are selected that lead to a process with simultaneously...

Pareto-Optimality and the Desirability Index are methods for multicriteria optimization in quality management. In this paper the pareto-optimality of the optimal influence factor settings of a process resulting from maximizing the DI is analyzed and is shown to be valid in most cases.

In this paper a method for including a-priori preferences of the decision makers into Multicriteria Optimization (MCO) problems is presented. A set of Pareto-optimal solutions is determined via desirability functions of the objectives which reveal experts´ preferences regarding different...

Data Management and Data Analytics are of huge importance to Business Process Outsourcing Providers in Customer Relationship Management (CRM) in order to offer tailor-made CRM Solutions to their business clients during presales, sales and aftersales. These solutions support business clients to...