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Current research on stress among academic university staff indicates that occupational stress is alarmingly widespread and increasing (Kinman/Jones 2004; Winefield et al. 2003; Bamps 2004; Tytherleigh et al. 2005). Therefore the work environment needs to be examined and more specifically organisational...
Persistent link: https://www.econbiz.de/10010318164
Internal marketing (IM) has become essential in service industries since employees are considered critical to excel in customer service due to fierce competition. Previous studies have examined and proved the role of IM in retaining happy and loyal customers in a variety of industries. However,...
Persistent link: https://www.econbiz.de/10014544420
social comparisons. We explore the relative relevance of these concepts for total compensation as well as for different parts … of the compensation package of managers. Making use of a unique panel data set of managers of the German chemical sector …, we find that social comparisons of compensation indeed affect reported job satisfaction. Managers compare their total …
Persistent link: https://www.econbiz.de/10010291337
This paper examines the determinants of job satisfaction in Britain using nationally representative linked employer-employee data (WERS2004) and alternative econometric techniques. It uses eight facets of job satisfaction for the purpose. As well as underscoring the importance of accounting for...
Persistent link: https://www.econbiz.de/10010269335
This paper provides a case study of the effect of labor relations on product quality. We consider whether a long, contentious strike and the hiring of replacement workers at Bridgestone/Firestone?s Decatur plant in the mid-1990s contributed to the production of defective tires. Using several...
Persistent link: https://www.econbiz.de/10010261592
Using nationally representative linked employer-employee data for Britain in 2004 and 2011 we find school staff are more satisfied and more contented with their jobs than "like" employees in other workplaces. The differentials are largely accounted for by the occupations school employees...
Persistent link: https://www.econbiz.de/10011873460
Using nationally representative workplace data we find substantial use of high-performance work systems (HPWS) in Britain's small enterprises. We find empirical support for the proposition that HPWS have a non-linear association with employees' overall job attitude, with a positive association...
Persistent link: https://www.econbiz.de/10011451263
Airline industry restructuring proceeded in high gear following the 9/11 attacks, which triggered a global air transport crisis in the beginning of the new millennium. European (network) legacy carriers have been reorganizing to meet low-cost challengers in European and new competition in global...
Persistent link: https://www.econbiz.de/10010332781
Employee involvement and participation is part of Labor Relations and Human Resource Management. This study is to identify how and to what extent employee involvement and employee participation mechanisms are used in the Greek subsidiaries of multinational companies in the pharmaceutical...
Persistent link: https://www.econbiz.de/10014332991
Aufbauend auf der These einer zunehmenden Vermarktlichung von Beschäftigungsverhältnissen und des Endes der Organisationsgesellschaft von Davis (2009a, 2009b) untersuchen wir den Wandel der Industrienation Deutschland zur Dienstleistungs- und Wissensgesellschaft und fragen, ob mit diesem...
Persistent link: https://www.econbiz.de/10010332800