satisfaction and loyalty, especially with regard to a number of tourist subgroups. … tourist loyalty is well founded, recent progress in e-services has opened new opportunities for informing and attracting … visitors. This paper examines the potential effects of e-services in an inclusive model of destination loyalty towards the city …

This study explores the relationship between travel satisfaction and destination loyalty intention. The research was … modelling (SEM), the results substantiate the importance of tourism satisfaction as a determinant of destination loyalty. Also … destination to others. Clusters of tourists were also identified and characterized in relation to satisfaction levels and loyalty …

study further investigates trust and satisfaction as drivers of loyalty and examines the role of trust in the traditional … value-satisfaction-loyalty relationship. A total of 214 responses from M-wallet users were captured using a structured …. Trust and satisfaction in M-wallet are both found to be mediating the perceived customer value and loyalty relationship …

customer satisfaction and loyalty at Waroeng Steak Restaurants in DKI Jakarta. This research design is descriptive and … significant effect on customer satisfaction but have no significant effect on customer loyalty, brand image has a significant … effect on customer satisfaction but has no significant effect on customer loyalty; product quality has a significant effect …

Customer satisfaction and loyalty are important concerns for travel providers and have a significant role in maximizing … adopted by the company and how this affects their satisfaction and loyalty. A questionnaire was used for data collection and … values, bonding, commitment, trust, tangibility, and handling customer conflicts on passenger satisfaction and loyalty. …

tourists consuming traditional food in tourist destinations is expected to provide satisfaction and can lead to loyalty to the … traditional Balinese food has a significant effect on tourist satisfaction and also tourist loyalty.And the satisfaction of … tourists satisfaction on foreign tourists loyalty, and finally the influence between-meal experience and foreign tourists …

applications. Experienced advantage, user satisfaction, and post-use trust toward mobile banking applications are among the …

This paper investigates satisfaction and loyalty in social commerce by integrating the role of emotion as a mediating … proposes a new validated model to explain satisfaction and loyalty in social commerce. Structural Equation Modelling (SEM) has … variable and level of involvement as a moderating variable. Based on cognitive appraisal theory, to explain satisfaction and …

with major influence in customer satisfaction and loyalty towards the retailer, in order to guarantee a continuous and … satisfaction, and the effect of the latter on customer loyalty. … benefits perceived by customers, as well as the benefits obtained by the organization in terms of customer loyalty for four …