Internal marketing (IM) has become essential in service industries since employees are considered critical to excel in customer service due to fierce competition. Previous studies have examined and proved the role of IM in retaining happy and loyal customers in a variety of industries. However,...

Recently having increased every year, in 2017, e-learning's worldwide average growth rate was 7.9% with a worldwide market of USD 52.5 billion. Holding all nations' eighth highest e-learning growth rate, Indonesia had a market of USD 12.2 billion, with a growth rate of 25% in 2017. Obviously,...

The pandemic novel Coronavirus disease and the resulting lockdowns have contributed to major economic disturbances around the world, forcing organisations to extend the work-from-home (WFH) option to their employees wherever feasible. The current major challenge of this option is maintaining the...

In order to succeed, universities are forced to respond to the new challenges in the rapidly changing world. The recently emerging fourth-generation universities should meet sustainability objectives to better serve their students and their communities. It is essential for universities to...

The Total Landed Cost (TLC) often comprise a large share of the total international sourcing cost and thereby determine the cost-saving potential. Therefore, the TLC must become an integral part when making international supplier selection decisions to be able to make deliberate choices on a...

This study explores the impact of a particular low marginal-cost employee benefit on employees' intended retention and performance. By utilizing a unique data set constructed by surveying full-time faculty and staff members at a public university in the United States, we study the impact of this...

The aim of this paper is to investigate the impact of knowledge management practices on healthcare system employees' satisfaction. A hypothesized causal model concerning the connections between three facets of knowledge management (knowledge acquisition, knowledge sharing, and knowledge...

Social Network Siteshas allowed people to communicate, share, collaborate and publish information. Over the past few years, the availability and usage social network sites has emerged substantially and has led to a shift in cultural, allowing people to connect and collaborate in ways that were...

The dominant feature of today's business environment is accelerated dynamics and dramatic change intensity which significantly influences the life cycle of strategy, business orientation and individual employee operations. These trends require continuous adjustment of business philosophy through...

This study is conducted to assess the impact of Human Capital Variables i.e. acquisition of knowledge, skills & expertise of the employees on the satisfaction of the employees and then on the effectiveness of the organizations. Simple random probability method was used for sampling selection &...