We investigate the question, raised in the journal Die Betriebswirtschaft by Haller (2004), how quality management … influences the operating efficiency of German firms. To analyze the influence of quality management on credit rating we use the … proxy for the efficiency of the quality management. The results provide evidence that a high process capability is linked …

The topic of this paper is the role of quality management systems in non-profit organizations. The paper focuses on the …

inefficiency. Moreover, inefficiency could partly be attributed to factors, which affect the management input and requirements on …

Recent studies have demonstrated the importance of good management for firm performance. Here, we focus on management … in not-for-profits (NFPs). We present a model predicting that management quality will be lower in NFPs compared to for …-profits (FPs), but that outputs may not be worse if managers are altruistic. Using a tried and tested survey of management …

We collect data on operations, targets and human resources management practices in over 1,800 schools educating 15-year …-olds in eight countries. Overall, we show that higher management quality is strongly associated with better educational … outcomes. The UK, Sweden, Canada and the US obtain the highest management scores closely followed by Germany, with a gap to …

This Special Issue of the Chair of Public Management's publication series presents some results of a student research … seminar. Following Mintzberg's approach of management research, we posed the question, What do public managers really do? when …Dieses Sonderheft der Schriftenreihe des Lehrstuhls für Public Management präsentiert ausgewählte Ergebnisse eines …