Bangladesh. An exploratory factor analysis and structural equation modeling was used to analyze data. Measurement model and …

overall logistics services. However, there is still neither a unified nor agreed LSQ measurement model in the literature and …Globalization and complex supply chain networks have been affecting Logistics Services Providers' (LSPs) service … delivery and service expectations. Logistics Service Quality (LSQ) is becoming a more important aspect for LSPs and logistics …

Today's competitive market for logistics services requires providers of such services to be capable of successfully … through implementing new or improved methodical, social, structural or technological concepts seeking to increase logistics … service capabilities. This research aims at supporting decision makers of logistics service provides in enhancing their …

strategischer Unternehmensziele und Stakeholder-Anforderungen zur Ableitung von Bewertungskriterien für Logistikdienstleister … outsourcing in transportation, a sustainability-oriented cooperation of logistics service providers and their customers is … sustainability into the procurement process for logistics services by linking relevant research topics and focussing on the main …

, die Beziehungen zwischen Mitarbeiterzufriedenheit (MiZu) und Kundenzufriedenheit (KuZu) statistisch für insgesamt 52 … customer satisfaction for a total of 52,966 corporate sector employees. Overall, the sample size-weighted and measurement error …, satisfaction measurement approach and data collection methods were identified as significant moderators of the focal association …

This paper focuses on the study of the ICT applied to the role of logistics in companies relationships, therefore a …