Führungskräfte erkennen zunehmend, wie wichtig digitale Geschäftsmodelle sind, um die digitale Transformation in Unternehmen mit bestehenden nicht-digitalen Geschäftsmodellen erfolgreich umzusetzen. Dennoch fehlt oft das Bewusstsein für Synergien, die durch koexistente digitale und...

COVID-19 caused significant challenges for small and medium-sized enterprises (SMEs) in the event industry. To address these challenges, many SMEs leveraged information and communication technologies (ICTs), with some even emerging strengthened from the crisis. Drawing on the...

E-marketplace platforms focus on attracting and retaining sellers to secure the platform's long-term viability and success. Although sellers' behavioral intentions have been linked to control modes deployed on e-marketplace platforms, little is known about how and why perceptions of input...

Initial coin offerings (ICOs) have recently emerged as a new financing instrument for entrepreneurial ventures, spurring economic and academic interest. Nevertheless, the impact of exogenous and endogenous signals on the performance of ICOs as well as the effects of the cryptocurrency hype and...

To augment traditional monetization strategies, digital platform providers increasingly draw on gamblification (i.e., the use of gambling design elements). By means of gambling design elements (e.g., lottery tickets, scratch cards, loot boxes), platform providers do not only entertain users but...

Vom ursprünglichen „Phishing = Passwort + Fishing“ wandelt sich das Angriffsmuster durch neue Technologien zum boomenden Geschäftsmodell der cyberkriminellen Szene. Schadsoftware wie „Emotet“ zeigt, dass automatisierte Spear Phishing-Angriffe Realität geworden sind und immense...

Communicating with customers through live chat interfaces has become an increasingly popular means to provide real-time customer service in many e-commerce settings. Today, human chat service agents are frequently replaced by conversational software agents or chatbots, which are systems designed...

Owing to advancements in artificial intelligence (AI) and specifically in machine learning, information technology (IT) systems can support humans in an increasing number of tasks. Yet, previous research indicates that people often prefer human support to support by an IT system, even if the...

Web assurance seals are actions taken by e-commerce vendors to increase their trustworthiness and alleviate consumers’ concerns. In their essence, web assurance seals are a product of negotiations, adoptions, and settlements among various groups of interests (e.g., seal authorities, vendors,...

[Einleitung ...] Im Folgenden soll anhand empirischer Daten untersucht werden, wie sich das Profil der WI hinsichtlich der angewandten Forschungsmethoden in den letzten sechs Jahren entwickelt hat. Konkret werden folgende Ziele adressiert: - Erstens sollen die Einsatzhäufigkeiten der...