This paper examines the literature on paradoxes and tensions in interorganizational relationships (IORs) and identifies how such tensions are managed in interorganizational settings. In a systematic literature review, we analyzed 95 papers published between 1997 and 2021 on the subject of...

Strategic Networks (SNs) consist of dozens to hundreds of organizations that work together to achieve common goals but remain legally independent. Because most SNs are managed by hired professionals rather than member companies, more structured governance models are recommended as the number of...

Recently, firms started to gamify conversational artificial intelligence (AI) agents, such as chatbots, to improve purchase outcomes. This article explores strategies for incorporating gamification into AI systems by investigating the impact of utilitarian and hedonic motivations facilitated by...