A simple decision theoretic model shows the doping incentives for a member of a professional sports team. Depending on … team has a higher incentive than an individual team member that at least some of its members dope. That there are not many … proven cases of doping in team sports could be because doping is less effective or because the incentives to cover it are …

This paper investigates satisfaction and loyalty in social commerce by integrating the role of emotion as a mediating … variable and level of involvement as a moderating variable. Based on cognitive appraisal theory, to explain satisfaction and …, social commerce construct, perceived usefulness, and emotion. Using the mentioned constructs, this paper successfully …

.g., satisfaction with family life, leisure, income, work, health) and affective (e.g., happiness, anger, worry, sadness) components of … contrast to previous papers in the literature, according to which commuting is bad for overall life satisfaction, we find no … evidence that commuting in general is associated with a lower life satisfaction. Rather, it appears that longer commutes are …

, die Beziehungen zwischen Mitarbeiterzufriedenheit (MiZu) und Kundenzufriedenheit (KuZu) statistisch für insgesamt 52 …The present paper contains a meta-analysis of 42 empirical studies that correlate employee job satisfaction and … customer satisfaction for a total of 52,966 corporate sector employees. Overall, the sample size-weighted and measurement error …

werden, ob sich die mit der Einführung des Ombudsmannverfahrens verbundenen Hoffnungen auf eine größere Kundenzufriedenheit … raised that it could in-crease customer satisfaction and strengthen customer loyalty. Therefore, a more in-depth question …

customer satisfaction in riding schools and their significance by using a structural equation model. A survey of 203 children … and adolescents was undertaken in five different German riding schools. Customer satisfaction was particularly influenced … aspect of the results is the strong influence of customer satisfaction on recommendation behaviour. …

charge, perceived value, and customer satisfaction; customer satisfaction and its determinants of the banking industry in … structural model indicate that service quality and fair service charge both have positive direct impact on customer satisfaction … customer satisfaction through perceive value, i.e. perceived value has mediating role between quality, charge fairness and …

We investigate the influence of two widespread compensation schemes, individual piece-rates and team incentives, on … pronounced under team incentives than under individual piece-rates, which highlights a so far fairly neglected feature of these …