This paper presents a case study of the food delivery platform, Deliveroo, in Belgium in 2016-2018. The case offers insights on the nature of platform work, the workers who perform it, the preferences of workers, the strategy of the platforms, and the role of local regulations. Interestingly,...

This working paper investigates a rare case of platform work performed in the realm of regulated employment and explores the attitudes of platform workers towards collective representation. The argument is developed that workers' attitudes and their propensity to engage in collective action can...

This working paper presents the results of the ETUI Internet and Platform Work Survey conducted in Bulgaria, Hungary, Latvia, Poland and Slovakia in 2018-2019. The objective is to map the extent of digital labour in central and eastern Europe (CEE). We analyse two types of online sources for...

This paper presents some of the key insights from the second wave of the ETUI Internet and Platform Work Survey (ETUI IPWS) conducted in 14 member states of the European Union (EU) in Spring 2021. The use of standard probability sampling allows us to estimate the proportion of internet and...

Work on platforms is part of a wider trend towards the increasing fragmentation of work. It takes different forms, ranging from short spells of employment with the same employer to moving between different work arrangements to juggling multiple jobs at the same time. In all its forms, it signals...

The potential transformation of labour markets by the emergence of online labour platforms has triggered an intense academic, media and policy debate, but its true scale remains speculation. Nevertheless, adequate policy responses hinge on a good understanding of dynamics - something that will...

Online labour platforms are redefining the world of work, but little is known even now about the drivers of worker engagement in this type of activity. Earlier studies focused on individual preferences and job characteristics such as flexibility or low entry barriers, but the relative role of...

This paper presents the latest results of the European Job Quality Index, updated with 2021 data, and compares the relative performance of EU countries on the Index over time. The study makes both a conceptual and an empirical contribution, by proposing an approach to measuring job quality...

Embedded in the particular model of work organization of digital labour platforms, platform workers face several hurdles discouraging them from becoming trade union members. These relate to algorithmic management, regulatory arbitrage regarding the employment arrangements and the promotion of an...

Working for labour platforms is still relatively rare, but the generally poor working conditions and the impact on the world of work are the subject of much debate. Although data are scarce, there is a general consensus that migrants are overrepresented in this type of work. Platforms may well...