This study intends to provide a snapshot of the city government (in a developing country) as it uses information and communication technology (ICT) to transform its public service delivery and promote good urban governance. The volume of work related to services provided by local governments...

This study analyzes the progress in information and communication technologies (ICT) in eleven MED countries and how they compare to the rest of the world in terms of sector's sophistication and development. In recent years, most countries of this region opened up their markets for multiple...

This paper aims to understand the awareness and adoption levels of e-government services and identify the drivers and barriers to adoption of e-government services in a developing country. A technology adoption model is synthesized based on study of existent literature, and further empirically...

This paper will present results of the surveys and new trends which were related to e-governmental issues. A common understanding of e-government is usage of ICT means in the public sector for delivering information and services to its customers and enterprises. The objective is improvement of...

Information technology has become a very important issue in citizens' relations. It started with e-commerce followed by e-business and ended by e-government. Firms and consumers use internet to provide information and perform many of their business actions. During the last years Governments also...

This paper explores the use of Internet, including social networks, e-government services and e-commerce from the perspective of the digital divide. First, it aims to find out what factors explain the digital divide, considered as a multidimensional concept. Second, the article aims to identify...

The objective of this paper is to analyze the potential of e-Government tools to enable the general public to oversee spending of public institutions. The paper illustrates the watchdog potential of reducing corruption by means of providing information to the public on the example of the Czech...

The success of Google Maps suggests that free access to public sector information (PSI) contributes to a prosperous economy. While there has been considerable attention for legal and economical considerations concerning the implications of policies on public sector information (PSI), also...

In this paper, we (1) analyse the German public IT-spending programme 2009-11 adopted after the crisis in terms of its tangible vs. intangible asset creation, (2) consider this relatively well-described programme as a use case for categorising IT-related intangibles in government beyond software...

As documented by empirical research, tax compliance costs are a considerable burden for private businesses. However, cost estimates may be biased due to survey non-response and questionnaire framing effects. This paper investigates the impact of both aspects on cost estimates. We do not find...