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Persistent link: https://www.econbiz.de/10011695784
Dienstleistung als Vorstufe einer umfassenden Begriffsbildung betrachtet. Unter Intellektuellem Kapital wird sowohl das traditionelle …
Persistent link: https://www.econbiz.de/10010332636
The fundamental paradigm shift from traditional value chains to agile service value networks (SVN) implies new economic and organizational challenges. This work provides an auction-based coordination mechanism that enables the allocation and pricing of service compositions in SVNs. The mechanism...
Persistent link: https://www.econbiz.de/10011889539
This paper aims at analysing the role of the environment in innovative strategies based on firm economic performance indicators such as employment, turnover, and labour productivity growth. We exploit a unique dataset of 773 Italian service firms with 20 or more employees comprising 1993-1995...
Persistent link: https://www.econbiz.de/10010270950
The authors use the insights from strategy research and innovation studies to address two principal questions regarding the technology strategy of a firm: what are the distinct elements of technology strategy and what are the strategy determinants? Equipped with Zahra's (1996) concept of...
Persistent link: https://www.econbiz.de/10011430897
services industry. To this end we analyze the innovation strategies in several service sectors in Poland in 2008 and examine …
Persistent link: https://www.econbiz.de/10011430899
service firms in 2004-2009. Firms that introduced new services or marketing techniques experienced stronger growth. Process …
Persistent link: https://www.econbiz.de/10011430903
The research was motivated by the importance of inter-firm collaboration within service innovation. Inter-firm collaboration covers a broad range of organizational combinations of various size and motivations in various levels of formal agreements. The book chapter will explore the choice of...
Persistent link: https://www.econbiz.de/10010307453
Business network research, service-dominant logic and service system thinking all reflect an interactional interpretation of value creation as the fundamental approach to understanding modern economies and business behavior. This paper aims at contributing to an integrative debate about...
Persistent link: https://www.econbiz.de/10010310661
Zur Erstellung maßgeschneiderter Dienstleistungen ist die Mitwirkung des Kunden (Kundenintegration) unerlässlich. Dem … Management von Kundenintegration auf Anbieterseite wird jedoch in der Praxis zu wenig Bedeutung beigemessen. Sie hat aber … fundmentalen Einfluss auf die Effizienz und Effektivität der Leistungserstellung. Der vorliegende Beitrag stellt Kundenintegration …
Persistent link: https://www.econbiz.de/10010296595