Showing 1 - 8 of 8
Supplier selection plays a crucial role in enhancing the competitiveness and operational efficiency of manufacturing industries. In the Indonesian manufacturing sector, where market conditions are dynamic and complex, the need for an effective supplier selection methodology is particularly...
Persistent link: https://www.econbiz.de/10014527759
This article designed a service model in logistics services for document and package delivery through the exploration of service element relationships and customer perceived (i.e. Kansei). Kansei engineering is used in this article to design 24 questionnaire instruments and 41 services attribute...
Persistent link: https://www.econbiz.de/10012657126
This article identifies the effect of logistics service quality on customer satisfaction and customer loyalty with customer trust as a moderating variable from the context of Indonesian humanitarian logistics providers. In this study, the service quality was provided into three variables, namely...
Persistent link: https://www.econbiz.de/10012657259
This article identifies the influence of logistics service quality in Indonesia on customer satisfaction and loyalty during the COVID-19 pandemic and customer trust as a moderating variable. In this study, the service quality consists of three variables: the quality of staff service, quality of...
Persistent link: https://www.econbiz.de/10014001627
This article investigates the impact of traceability of the quality of the information system on humanitarian logistics performance. There are four variables studied, namely electronic data interchange (EDI) adoption, blockchain (BC) adoption, radio frequency identification (RFID) adoption,...
Persistent link: https://www.econbiz.de/10014001672
The objective of this study is to determine the influence of initiative and intention for an organization to adopt green supply chain management (GrSCM). The effects of GrSCM implication and trust inter-organization to organization performance are also determined in this study. In this article,...
Persistent link: https://www.econbiz.de/10012117315
This investigation was carried out on the adoption of the e-money payment model with the application of a quantitative and qualitative approach (mixed methods). Online questionnaires, which included closed-ended questions on a Likert five-point scale and open-ended questions, were distributed...
Persistent link: https://www.econbiz.de/10012620366
This research aimed to determine the effect of supply chain challenges and supply chain performance in nonprofit organization performance and the supply chain integration and management commitment in supply chain performance. One hundred questionnaires were distributed to top-level,...
Persistent link: https://www.econbiz.de/10014505580