charge, perceived value, and customer satisfaction; customer satisfaction and its determinants of the banking industry in … structural model indicate that service quality and fair service charge both have positive direct impact on customer satisfaction … customer satisfaction through perceive value, i.e. perceived value has mediating role between quality, charge fairness and …

A simple Tiebout model is presented where states provide university education to both immobile and mobile students … assignment of students to universities in an efficient allocation are characterised. It is shown that decentralised decisions …

cohorts of students in England - those who took GCSEs in 2001-02 and 2002-03 - from age 11 to age 20. The findings suggest … hold for both state and private school students. This suggests that poor attainment in secondary schools is more important … in explaining lower HE participation rates amongst students from disadvantaged backgrounds than barriers arising at the …

This paper presents a model of two countries competing for a pool of students from the rest of the world (ROW). In … between the countries increase with the income prospects in ROW and the number of international students. Higher stay rates of … foreign students lead to more ambiguous results. In particular, an increase in educational quality can be accompanied by a …

-semester students, although instructors continued to record letter grades. We identify the causal effect of the policy on course choice … and performance, using a regressiondiscontinuity-in-time design. Students shifted to lower-grading STEM courses in the … first semester, but did not increase their engagement with STEM in later semesters. Letter grades of first-semester students …