The aim of this paper is to analyse the effects of knowledge management on the innovation success of firms in Germany. Using a matching procedure on data from the German Innovation Survey of 2003 (Mannheim Innovation Panel), we pair firms applying knowledge management with twin firms with...

The aim of this paper is to analyse the effects of knowledge management on the innovation success of firms in Germany. Using a matching procedure on data from the German Innovation Survey of 2003 (“Mannheim Innovation Panel”), we pair firms applying knowledge management with twin firms with...

The present paper aims at examining the role of variety in the ski manufacturing industry and its relevance in firms' price setting strategies. In particular, it intends to investigate and empirically test two hypotheses concerning the relation between variety and prices. The first concerns the...

In the recent years the slowdown in the field of management system certification has been observed. There is a need to try and identify the causes of this phenomenon and the use of exploratory factor analysis may prove a very useful tool. The aim of the article is to identify the factors...

We investigate how firms' incentives to acquire customer data for targeted offers depend on its quality. A two-dimensional Hotelling model is proposed where consumers are heterogeneous both with respect to their locations and transportation cost parameters (flexibility). Firms have perfect data...

We analyze how consumer myopia influences investment incentives into a technology that enables firms to track consumers' purchases and make targeted offers based on their preferences. In a two-period Hotelling setup firms may invest in customer-tracking technology. If a firm acquires the...

In this note we analyze the sustainability of collusion in a game of repeated interaction where firms can price discriminate among consumers based on two types of customer data. This work is related to Liu and Serfes (2007) and Sapi and Suleymanova (2013). Following Sapi and Suleymanova we...

Informationstechnologien erlauben Firmen immer mehr persönliche Daten über ihre Kunden zu sammeln. Mit diesen Daten werden Kundenprofile erstellt über Vorlieben für bestimmte Marken, Zahlungsbereitschaft oder Wechselbereitschaft bei Preiserhöhungen. Zudem kommt es immer häufiger vor, dass...

eBusiness-Standards ermöglichen die reibungslose inner- und überbetriebliche Kommunikation und sind damit die Enabler der Digitalisierung. Auch wenn Standards eingesetzt werden, kann es bei nicht flächendeckenden und interoperablen Standardeinsatz zu Friktionen kommen, etwa wenn eine...

Der Erfolg der digitalen Transformation hängt entscheidend von der Verfügbarkeit globaler Standards ab. Um ohne Friktionen zu kommunizieren, brauchen alle Elemente eines Netzwerks eine gemeinsame Sprache, die sich in Standards bei Prozess- und Produktstammdaten äußert. Ohne Standards muss...