Service-dominant logic observes the user as a co-creator of value in the process of providing services. In the case of … a complaint, as a result of dissatisfaction, the user and the travel agency become a co-creator of the value of service … recovery. The perception of interactionist fairness is one of the determinants of a user's complaint behaviour. Interactionist …

persistent Malware. This paper proposes the establishment of a Pattern template for Malware Remediation to aid incident …

Economic vulnerability is approached from micro- and macroeconomic perspectives. While the microeconomic perspective is … impact of these shocks on economic growth. This paper reviews the literature on macroeconomic vulnerability and finds that … there is no single approach to understanding macroeconomic vulnerability in the context of financial and economic crises in …

Much research to date has tended to view vulnerability by discipline or sector, yet individuals and households …-dimensional vulnerability is likely to become an increasingly important concept if the outlook over the next 15 to 25 years is one of multiple … intellectual strands involved in multi-dimensional vulnerability analysis. In light of the above, this paper reviews the literature …

set of socio-demographic variables. Therefore, shocks perpetuate vulnerability to poverty via their effect on risk …

Vulnerability to poverty is a major problem in the rural areas of Sub Saharan Africa. Rural Households are confronted … contribution of indigenous fruit trees towards reducing vulnerability to food insecurity and poverty. The methodology used is a …

Several measures of vulnerability to poverty have been suggested in the literature. In practise, only little is known … about the robustness of vulnerability comparisons based on these often quite specific measures. The theory of stochastic … orders can be applied to shed some light on such issues. In the DFG research project "Impact of Shocks on the Vulnerability …