The present paper briefly characterizes main problems and trends in innovation activity of Slovak enterprises during 1990s. It is based on three questionnaire surveys (1990, 1996, 1998) in the sample of large and medium sized, mainly manufacturing companies. Even the last survey shows that...

The study examines the effects of the application of project management techniques on health care project success, a study of Badagry General Hospital, Lagos State. Survey research design was adopted for this study. Copies of the questionnaire used for the study were administered to 65 health...

Many studies have suggested the adaptation and implementation of Total Quality Management (TQM) is likely to improve an organization's performance. A considerable amount of literature has examined the relationship between TQM and other elements like business performance, organizational...

The emergence of knowledge economy and globalization has pushed the businesses into a new paradigm. The concept of organizational performance excellence solely based on total quality management (TQM) philosophy is no longer valid in international businesses and needs to be improved. The ever...

The failures to properly educate students about process improvement can be seen as major factor leading to increased risks of patient safety and increased wastes in hospital settings. The purpose of this research was two-fold: 1) to identify characteristics that explain the efficacy of...

Purpose: The aim of this research is to develop a two stages optimization model on make or buy analysis and quality improvement considering learning and forgetting curve. The first stage model is developed to determine the optimal selection of process/suppliers and the component allocation to...

Purpose: Process improvement in service industries, like the registration process in a hospital, can be achieved with the application of lean principles. In this specific case, lean principles were essential to analyze and improve patient satisfaction in a hospital in Montana. The clinics...

The aim of this paper is to develop an optimization model for quality improvement by considering quality investment in rework policies and supply chain profit sharing. To improve product's quality, the decision of process target and its tolerance is important since it directly affects the...

Following reforms in the Taiwanese healthcare system, hospitals are facing an increasingly competitive healthcare market. Hospital administrators, in response to this competition, are placing increasing importance on improving the quality of healthcare in order to ensure patient satisfaction....

Der Beitrag behandelt die erst kürzlich in der Zeitschrift Die Betriebswirtschaft durch Haller (2004) aufgeworfene Frage, ob und inwiefern ein funktionierendes Qualitätsmanagement Einfluss auf die Wirtschaftlichkeit von deutschen Unternehmen nimmt. Konkret wird im Rahmen einer empirischen...