Customer Knowledge Management (CKM) has become buzzword in modern knowledge driven society. As an innovative concept the study has attempted to find out the level of orientation of CKM practices in telecommunication sector in a developing country like Bangladesh through data and methodology...

The advantages of sharing knowledge when participating in a Supply Chain (SC) are well established in the literature, but the challenge of knowledge leakage, and how to manage it, is still in its infancy. In order to increase the understanding of knowledge leakage, when SMEs participate in SCs,...

Purpose – Current successful and thriving organizations are those which create or gain new knowledge and convert it into applicable methods for improving their activities and performance. Nonetheless, ethics are the key issues in achieving such organizations and gaining success in...