The Productive Ward (PW) programme was designed by the NHS Institute for Innovation and Improvement, in partnership with nurse leaders and industry partners, in 2005. The programme was intended to increase the efficiency of NHS working practices, therefore creating more time for staff to devote...

Care Home X is a long-term care unit with traditional elderly care wards but which also has psychiatric wards and a Swedish-speaking elderly care ward. In Finland arranging care for the elderly is the responsibility of the municipalities. The ward hosts/hostesses are in charge of various...

Radiometer is a multinational company that produces medico-technical products and services for hospitals. The company’s vision is to build a team and a reputation for Radiometer’s products and services that result in extraordinary loyalty from associates, customers and, not least,...

Bombardier Inc. is headquartered in Montréal, Canada and is structured around two businesses: aerospace and transportation. It has 76 production and engineering sites in more than 60 countries, and employs 65,400 people. At Bombardier in Bruges, workplace innovation is undertaken in two main...

Company X is one of the largest and most successful commercial grocery retailing chains in south-eastern Europe (Euromonitor, 2011). It was established over 60 years ago in Ljubljana, Slovenia. A study by Fortune magazine (2011) shows that world’s top retailers are making employees’ health...

The core idea of the ‘Demographic challenges at VWP’ project at Volkswagen Poznań is to maintain a healthy and motivated staff despite the demographic changes taking place in society and the increasing average age of employees. The project motto is ‘Tomorrow is now’. An innovative...

Founded in 1996, ROFF is a Portuguese firm dedicated to the implementation of SAP solutions. Since its early days, the company has grown significantly and currently employs just over 500 people. The nature of their activity, developing and implementing IT solutions for different clients, is...

Lufthansa Technik AG (LHT) provides aircraft-related technical services to a worldwide customer base comprising airlines, aircraft leasing companies, maintenance organisations, and operators of business and VIP aircrafts. In the past 10 years, one major innovation in the field of work...

Rabobank Nederland (RN) is part of Rabobank Group, which provides financial services and insurance. It is the largest financial services provider in the Netherlands. The innovation described in this case study is an integral new concept of work called ‘Rabo Unplugged’. The new work style...

FAVI is an SME based in Hallencourt in the Picardy region of France. It is a pressure die-casting company specialising in copper alloys that currently employs 406 people. The company designs, optimises, smelts, machines and assembles copper alloy pieces. In the automotive subcontracting sector,...