The eGovernance project was triggered by the Commission’s Action Programme for reducing administrative burden on businesses. The main objective of this Action Programme was to reduce administrative burden by 25% by 2012. One of the recommendations that came forth is the introduction of the...

This study developed a methodology to assess revealed personal consumer detriment that robustly measures and quantifies the incidence and magnitude of detriment at EU and national level, taking into account both pre- and post-redress financial detriment and non-financial detriment such as time...

The present report was based on data collected within the scope of a wider investigation that feeds into one of the Commission’s top priorities: to create a borderless Digital Single Market (DSM) across Europe. The Commission’s DSM strategy for Europe, announced on May 6, 2015, aims to...