E.ON is one of the largest investor-owned energy providers in the world. The company delivers energy to millions of customers and, together with EDF, is the biggest energy supplier in Europe. Employing more than 80,000 people, E.ON also has the duty to establish favourable working conditions for...

This document comprises two annexes to the report "Work organisation and innovation". Annex 1: Summary of some major public policy initiatives related to innovations in HPWPs. Annex 2: Interview guides for human resources or lead managers, senior managers, line managers, employees...

The preliminary results of the second Quality of Work in Italy Survey, carried out in 2006 by the National Training Agency, show that working conditions have tended to decline since the 2002 survey, although overall job satisfaction is still high. Italian workers seem to be less satisfied with...

We propose a monetary model in which the unemployed satisfy the official US definition of unemployment: they are people without jobs who are (i) currently making concrete efforts to find work and (ii) willing and able to work. In addition, our model has the property that people searching for...

Innovations in work organisation have the potential to optimise production processes in companies and improve employees’ overall experience of work. This report explores the links between innovations in work organisation – under the broader label of high performance work practices (HPWPs)...

The Productive Ward (PW) programme was designed by the NHS Institute for Innovation and Improvement, in partnership with nurse leaders and industry partners, in 2005. The programme was intended to increase the efficiency of NHS working practices, therefore creating more time for staff to devote...

Care Home X is a long-term care unit with traditional elderly care wards but which also has psychiatric wards and a Swedish-speaking elderly care ward. In Finland arranging care for the elderly is the responsibility of the municipalities. The ward hosts/hostesses are in charge of various...

Radiometer is a multinational company that produces medico-technical products and services for hospitals. The company’s vision is to build a team and a reputation for Radiometer’s products and services that result in extraordinary loyalty from associates, customers and, not least,...

Bombardier Inc. is headquartered in Montréal, Canada and is structured around two businesses: aerospace and transportation. It has 76 production and engineering sites in more than 60 countries, and employs 65,400 people. At Bombardier in Bruges, workplace innovation is undertaken in two main...

Company X is one of the largest and most successful commercial grocery retailing chains in south-eastern Europe (Euromonitor, 2011). It was established over 60 years ago in Ljubljana, Slovenia. A study by Fortune magazine (2011) shows that world’s top retailers are making employees’ health...