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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Organizational Excellence: Do your Stakeholders Agree?
Yarrow, David
;
Robson, Andrew
;
Owen, Jane
- In:
Total quality management & business excellence : an …
15
(
2004
)
5-6
,
pp. 869-878
Persistent link: https://www.econbiz.de/10007153243
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