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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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The effect of TQM practices on employee satisfaction and loyalty in government
Chang, C. C.
;
Chiu, C. M.
;
Chen, C. A.
- In:
Total quality management & business excellence : an …
21
(
2010
)
12
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pp. 1299-1315
Persistent link: https://www.econbiz.de/10008763089
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