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The Impact of a Customer Service Intervention and Facility Design on Firm Performance
Sulek, Joanne M.; Lind, Mary R.; Marucheck, Ann S. - In: Management science : journal of the Institute for … 41 (1995) 11, pp. 1763-1773
Persistent link: https://www.econbiz.de/10006104141
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Assessing the outcomes of quality improvement interventions: The role of X-chart methodology
Sulek, Joanne M.; Lind, Mary R.; Marucheck, Ann S. - In: International journal of quality & reliability management 12 (1995) 9, pp. 170-182
Persistent link: https://www.econbiz.de/10006404195
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The Relationship Between EDI and Supplier Reliability
Walton, Steve V.; Marucheck, Ann S. - In: International journal of purchasing and materials management 33 (1997) 3, pp. 30-35
Persistent link: https://www.econbiz.de/10006395753
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Measuring performance in multi-stage service operations: An application of cause selecting control charts
Sulek, Joanne M.; Marucheck, Ann; Lind, Mary R. - In: Journal of operations management : publ. quarterly by … 24 (2006) 5, pp. 711-727
Persistent link: https://www.econbiz.de/10007279823
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A forecast combination methodology for demand forecasting
May, J. Gaylord; Sulek, Joanne M. - In: Advances in business and management forecasting 4 (2006), pp. 277-287
Persistent link: https://www.econbiz.de/10009897711
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Static scheduling research to minimize weighted and unweighted tardiness: A state-of-the-art survey
Sen, Tapan; Sulek, Joanne M.; Dileepan, Parthasarati - In: International journal of production economics 83 (2003) 1, pp. 1-12
Persistent link: https://www.econbiz.de/10006259568