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Quality management journal : QMJ
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Quality Management Practices in China
Yu, Chun-Sheng
;
Cochran, Daniel S.
;
Spencer, Barbara
- In:
Quality management journal : QMJ
5
(
1998
)
2
,
pp. 91-106
Persistent link: https://www.econbiz.de/10005971544
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Linking Quality Attributes with Customer Purchasing Decisions: A Comparison of Two Methods
Spencer, Barbara
;
Crosby, Leon
- In:
Quality management journal : QMJ
5
(
1997
)
1
,
pp. 35-45
Persistent link: https://www.econbiz.de/10005979680
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