Wieder, Bernhard; Ossimitz, Maria-Luise; Chamoni, Peter - In: International journal of economic sciences and applied … 5 (2012) 3, pp. 7-32
, accounting for billions of USD of IT investments per annum (IDC), academic research on the actual bene fits derived from BI tools … and re fi ne a BI quality and performance model adapted for the specific purpose, application, user group and technology … of BI tools. The ultimate performance predictors in this model are user satisfaction and the impact of BI tools on …