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Customer-oriented boundary-spanning behaviors: Test of a social exchange model of antecedents
Bettencourt, Lance A.; Brown, Stephen W.; Mackenzie, … - In: Journal of retailing 81 (2005) 2, pp. 141-158
Persistent link: https://www.econbiz.de/10006607075
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The Dangers of Poor Construct Conceptualization
Mackenzie, Scott B. - In: Journal of the Academy of Marketing Science 31 (2003) 3, pp. 323
Persistent link: https://www.econbiz.de/10006151037
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Reflections on Research in Marketing and Reviewing for Scholarly Journals Invited Essays by JAMS 2000-2003 Outstanding Reviewer Award Recipients: Introduction to Special Section
Chandy, Rajesh K.; Homburg, Christian; Macinnis, Debbie; … - In: Journal of the Academy of Marketing Science 31 (2003) 3, pp. 312-313
Persistent link: https://www.econbiz.de/10006151042
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Reflections on Research in Marketing and Reviewing for Scholarly Journals Invited Essays by JAMS 2000-2003 Outstanding Reviewer Award Recipients: Introduction to Special Section
Chandy, Rajesh K.; Homburg, Christian; Macinnis, Debbie; … - In: Journal of the Academy of Marketing Science 31 (2003) 3, pp. 312
Persistent link: https://www.econbiz.de/10006151043
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Transformational and Transactional Leadership and Salesperson Performance
MacKenzie, Scott B.; Podsakoff, Philip M.; Rich, Gregory A. - In: Journal of the Academy of Marketing Science 29 (2001) 2, pp. 115-134
Persistent link: https://www.econbiz.de/10006152173
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Do Citizenship Behaviors Matter More for Managers Than for Salespeople?
MacKenzie, Scott B.; Podsakoff, Philip M.; Paine, Julie Beth - In: Journal of the Academy of Marketing Science 27 (1999) 4, pp. 396-410
Persistent link: https://www.econbiz.de/10006152733
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The Impact of Organizational Citizenship Behavior on Evaluations of Salesperson Performance
MacKenzie, Scott B.; Podsakoff, Philip M.; Fetter, Richard - In: Journal of marketing 57 (1993) 1, pp. 70-80
Persistent link: https://www.econbiz.de/10006008218
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Some Possible Antecedents and Consequences of In-Role and Extra-Role Salesperson Performance
MacKenzie, Scott B.; Podsakoff, Philip M.; Ahearne, Michael - In: Journal of marketing 62 (1998) 3, pp. 87-98
Persistent link: https://www.econbiz.de/10005975757
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A Reexamination of the Determinants of Consumer Satisfaction
Spreng, Richard A.; MacKenzie, Scott B.; Olshavsky, … - In: Journal of marketing 60 (1996) 3, pp. 15-32
Persistent link: https://www.econbiz.de/10005993449
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The influence of management journals in the 1980s and 1990s
Podsakoff, Philip M.; Mackenzie, Scott B.; Bachrach, … - In: Strategic management journal 26 (2005) 5, pp. 473-488
Persistent link: https://www.econbiz.de/10006813738