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Service Quality, Trust, Specific Asset Investment, and Expertise: Direct and Indirect Effects in a Satisfaction-Loyalty Framework
Chiou, Jyh-Shen; Droge, Cornelia - In: Journal of the Academy of Marketing Science 34 (2006) 4, pp. 613-627
Persistent link: https://www.econbiz.de/10007278674
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The Effect of Franchisors' Communication, Service Assistance, and Competitive Advantage on Franchisees' Intentions to Remain in the Franchise System
Chiou, Jyh-Shen; Hsieh, Chia-Hung; Yang, Ching-Hsien - In: Journal of small business management : JSBM ; a joint … 42 (2004) 1, pp. 19-36
Persistent link: https://www.econbiz.de/10005929580
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A cross-cultural assessment of the satisfaction formation process
Spreng, Richard A.; Chiou, Jyh-shen - In: European journal of marketing : EJM 36 (2002) 7-8, pp. 829-839
Persistent link: https://www.econbiz.de/10006087329
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The Antecedents of Music Piracy Attitudes and Intentions
Chiou, Jyh-Shen; Huang, Chien-yi; Lee, Hsin-hui - In: Journal of business ethics : JOBE 57 (2005) 2, pp. 161-174
Persistent link: https://www.econbiz.de/10006877833
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The antecedents of consumers' loyalty toward Internet Service Providers
Chiou, Jyh-Shen - In: Information & management : the internat. journal of … 41 (2004) 6, pp. 685-696
Persistent link: https://www.econbiz.de/10008356976
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Uncovering unconscious memories and myths for understanding international tourism behavior
Chiou, Jyh-Shen; Wu, Lei-Yu; Chuang, Min-Chieh - In: Journal of business research : JBR 63 (2010) 4, pp. 372-384
Persistent link: https://www.econbiz.de/10008387023
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The Effect of Management Leadership Style on Marketing Orientation, Service Quality, and Financial Results: A Cross-Cultural Study
Chiou, Jyh-Shen; Chang, Tung-Zong - In: Journal of global marketing 22 (2009) 2, pp. 95-108
Persistent link: https://www.econbiz.de/10008233633
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Product Innovativeness, Trade Show Strategy and Trade Show Performance:
Chiou, Jyh-Shen; Hsieh, Chia-Hung; Shen, Chung-Chi - In: Journal of global marketing 20 (2007) 2-3, pp. 31-42
Persistent link: https://www.econbiz.de/10007750307
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The Impact of Social Darwinism Perception, Status Anxiety, Perceived Trust of People, and Cultural Orientation on Consumer Ethical Beliefs
Chiou, Jyh-Shen; Pan, Lee-Yun - In: Journal of business ethics : JOBE 78 (2008) 4, pp. 487-502
Persistent link: https://www.econbiz.de/10007914808
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Buyer satisfaction and loyalty intention in online auctions: Online auction web site versus online auction seller
Chiou, Jyh-Shen; Wu, Lei-Yu; Sung, Yi-Ping - In: Journal of service management 20 (2009) 5, pp. 521-544
Persistent link: https://www.econbiz.de/10009965847