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Interfaces : the INFORMS journal on the practice of operations research
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Establishing telephone-agent staffing levels through economic optimization Cg:000
Andrews, Bruce
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Parsons, Henry
- In:
Operations research, Management science : OR MS ; the …
34
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1994
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1
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pp. 59-60
Persistent link: https://www.econbiz.de/10006538107
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Establishing Telephone-Agent Staffing Levels through Economic Optimization
Andrews, Bruce
;
Parsons, Henry
- In:
Interfaces : the INFORMS journal on the practice of …
23
(
1993
)
2
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pp. 14-20
Persistent link: https://www.econbiz.de/10006355030
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