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Statistic instruments for performance evaluation in the public sector : a case study for Romania

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Integrated approach of the citizen's role in relation to the public services

Matei, Lucica; Matei, Ani - In: International review on public and non-profit marketing 8 (2011) 1, pp. 11-24

The paper achieves an integrated, interdisciplinary approach of the citizens' roles related to public service providers. The contemporary public service development awards multiple roles to the citizen, interacting with the activities of design, decision-making, production, delivery or...

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The reform of the national public policies process under the influence of europeanization changes in the policy-making in Romania on institutional and legislative level

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Convergence of the policies for promoting total quality management in the public administrations of Balkan states - European Union member states

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Some notes about decentralization process implications on public administration corruption in Romania

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Quality management and the reform of public administration in several states in South-Eastern Europe : comparative analysis

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