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Bhatnagar, Vishal
11
Ranjan, Jayanthi
9
Singh, Raghuvir
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International journal of networking and virtual organisations : IJNVO
4
International journal of electronic customer relationship management : IJECRM
3
International journal of value chain management : IJVCM
2
International journal of business excellence
1
International journal of logistics economics and globalisation
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ECONIS (ZBW)
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Critical parameters for privacy preservation through anonymisation in social networks
Gupta, Preeti
;
Sharma, Sanur
;
Bhatnagar, Vishal
- In:
International journal of networking and virtual …
11
(
2012
)
2
,
pp. 156-172
Persistent link: https://www.econbiz.de/10010028857
Saved in:
2
Techniques, process and enterprise application for e-CRM using data mining
Ranjan, Jayanthi
;
Bhatnagar, Vishal
- In:
International journal of value chain management : IJVCM
3
(
2009
)
4
,
pp. 401-411
Persistent link: https://www.econbiz.de/10008386844
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3
Data mining tools: a CRM perspective
Ranjan, Jayanthi
;
Bhatnagar, Vishal
- In:
International journal of electronic customer …
2
(
2008
)
4
,
pp. 315-331
Persistent link: https://www.econbiz.de/10009887525
Saved in:
4
Principles for successful mobile CRM in organisations from data mining perspective
Bhatnagar, Vishal
;
Ranjan, Jayanthi
- In:
International journal of electronic customer …
4
(
2010
)
3
,
pp. 280-301
Persistent link: https://www.econbiz.de/10009887563
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5
Real-time analysis on finding significance of data mining on CRM of service sector organisations : an Indian perspective
Bhatnagar, Vishal
;
Ranjan, Jayanthi
;
Singh, Raghuvir
- In:
International journal of electronic customer …
5
(
2011
)
2
,
pp. 171-201
Persistent link: https://www.econbiz.de/10009887579
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6
Distinguishing operational customer relationship management and analytic customer relationship management : an organisational perspective
Ranjan, Jayanthi
;
Bhatnagar, Vishal
- In:
International journal of logistics economics and …
1
(
2007/08
)
3/4
,
pp. 225-236
Persistent link: https://www.econbiz.de/10009887658
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7
A framework for analytical CRM : a data mining perspective
Ranjan, Jayanthi
;
Bhatnagar, Vishal
- In:
International journal of business excellence
3
(
2010
)
1
,
pp. 1-18
Persistent link: https://www.econbiz.de/10010005032
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8
Fuzzy data mining : a literature survey and classification framework
Bhattacharya, Sinchan
;
Bhatnagar, Vishal
- In:
International journal of networking and virtual …
11
(
2012
)
3/4
,
pp. 382-408
Persistent link: https://www.econbiz.de/10010038755
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9
Information security-enabled business process architecture for mobile CRM : the role of technology, planning, training and process
Ranjan, Jayanthi
;
Bhatnagar, Vishal
- In:
International journal of networking and virtual …
7
(
2010
)
5
,
pp. 452-464
Persistent link: https://www.econbiz.de/10009852752
Saved in:
10
Analytical customer relationship management in insurance industry using data mining : a case study of Indian insurance company
Bhatnagar, Vishal
;
Ranjan, Jayanthi
;
Singh, Raghuvir
- In:
International journal of networking and virtual …
9
(
2011
)
4
,
pp. 331-366
Persistent link: https://www.econbiz.de/10009852804
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