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Customer knowledge management...
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Innovationsmanagement
36
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24
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7
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Abdullateef, Aliyu Olayemi
1
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1
Al-Hakim, Laith Ali Yousif
1
Al-Hawari, Mohammad Ahmad
1
Askari, Narges
1
Awasthi, Preety
1
Aziz, R. Abd El
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Bello, Roberto
1
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1
Cao, Yong
1
Cheng, Lai-yu
1
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1
Chotekorakul, Warin
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Chreim, Samia
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Clausen, Uwe
1
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Davoud Nikbin
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Deshpande, Sameer
1
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Malliga Marimuthu
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1
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International journal of electronic customer relationship management : IJECRM
9
Service business
4
International journal of logistics systems and management
3
Folia oeconomica Stetinensia : FOS
2
Chinese management studies : CMS
1
EuroMed journal of business
1
International journal of automotive technology and management : IJATM
1
International journal of business competition and growth : IJBCG
1
International journal of entrepreneurship and small business
1
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1
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1
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OLC EcoSci
ECONIS (ZBW)
99,366
USB Cologne (EcoSocSci)
19,006
Other ZBW resources
1,126
RePEc
622
USB Cologne (business full texts)
469
EconStor
413
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131
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Linkages between CRM technologies, knowledge applications and first call resolution in inbound call centres
Abdullateef, Aliyu Olayemi
;
Mokhtar, Sany Sanuri Mohd
; …
- In:
International journal of electronic customer …
7
(
2013
)
1
,
pp. 68-86
Persistent link: https://www.econbiz.de/10010184748
Saved in:
2
International journal of foresight and innovation policy : IJFIP
Olney, Bucks : Inderscience Enterprises
-
1.2004 -
Persistent link: https://www.econbiz.de/10008932815
Saved in:
3
Why is growth of Islamic microfinance lower than its conventional counterparts in Indonesia?
Masyita, Dian
;
Ahmed, Habib
- In:
Islamic economic studies
21
(
2013
)
1
,
pp. 35-62
Persistent link: https://www.econbiz.de/10010160389
Saved in:
4
Journal of knowledge management
Bingley : Emerald Group Publ. Ltd
;
-1998: Kempston : IFS
;
…
-
1.1997 -
Persistent link: https://www.econbiz.de/10008371693
Saved in:
5
International journal of knowledge management : IJKM ; an official publication of the Information Resources Management Association
Information Resources Management Association
-
Hershey, Pa. [u.a.] : IGI Publ
;
anfangs: Hershey, Pa : …
-
1.2005 -
Persistent link: https://www.econbiz.de/10008276013
Saved in:
6
International journal of knowledge management studies : IJKMS
[Olney, Bucks.] : Inderscience Enterprises Ltd.
-
1.2006 -
Persistent link: https://www.econbiz.de/10008379975
Saved in:
7
Wissensmanagement
: das Magazin für Führungskräfte
Augsburg : Büro für Medien Lehnert
;
früher: …
;
…
-
1.1999,1(Sept.) -
Persistent link: https://www.econbiz.de/10008382514
Saved in:
8
The impact of knowledge governance on knowledge sharing : the mediating role of the guanxi effect
Cao, Yong
;
Xiang, Yang
- In:
Chinese management studies : CMS
7
(
2013
)
1
,
pp. 36-52
Persistent link: https://www.econbiz.de/10010147102
Saved in:
9
A conceptual model of cultural distance, MNC subsidiary roles, and knowledge transfer in China-based subsidiaries
Qin, Cindy
;
Ramburuth, Prem
;
Wang, Yue
- In:
Organizations and markets in emerging economies
2
(
2011
)
2
,
pp. 8-27
Persistent link: https://www.econbiz.de/10010148133
Saved in:
10
Modelling security in the maritime supply chain using knowledge constructs
Norbis, Mario
;
Meixell, Mary J.
;
Tuggle, Francis Douglas
- In:
International journal of logistics systems and management
15
(
2013
)
4
,
pp. 359-381
Persistent link: https://www.econbiz.de/10010159615
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