Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~source:"olc"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Call centers with delay inform...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Type of publication
All
Article
49
Language
All
Undetermined
48
English
1
Author
All
Dallery, Yves
46
Sahin, Evren
10
Jouini, Oualid
8
Jemai, Zied
6
Karaesmen, Fikri
6
Liberopoulos, George
6
Frein, Yannick
5
Rekik, Yacine
5
Cheaitou, Ali
3
Koole, Ger
3
Mascolo, Maria Di
3
Akşin, Zeynep
2
Ghaffari, Asma
2
Kouikoglou, Vassilis S.
2
Roubos, Alex
2
Saharidis, Georgios K.D.
2
Van Delft, Christian
2
van Delft, Christian
2
Aguir, M.Salah
1
Akşin, O.Zeynep
1
Alizon, Fabrice
1
Babaï, Mohamed Zied
1
Baynat, Bruno
1
Benzarti, Emna
1
Bonvik, Asbjoern M.
1
Bouchery, Yann
1
Bouhchouch, Abdellatif
1
Buzacott, John
1
Buzacott, John A.
1
Chaouiya, Claudine
1
Delft, Christian
1
Delft, Christian Van
1
Elomri, Adel
1
Essafi, Imen
1
Feillet, Dominique
1
Gayon, Jean-Philippe
1
Gershwin, Stanley B.
1
Gicquel, Celine
1
Hadj Youssef, Khaled
1
Jemaï, Zied
1
more ...
less ...
Published in...
All
International journal of production economics
12
European journal of operational research : EJOR
5
IIE transactions / Institute of Industrial Engineers, Norcross, Ga : industrial engineering and development
5
International journal of production research : American Institute of Industrial Engineers ; Society of Manufacturing Engineers
5
Annals of operations research
4
OR spectrum : quantitative approaches in management
4
Operations research : the journal of the Operations Research Society of America
4
Journal européen des systèmes automatisés : JESA
2
Management science : journal of the Institute for Operations Research and the Management Sciences
2
Decision support systems : DSS ; the international journal
1
European journal of industrial engineering : EJIE
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
Mathematical methods of operations research
1
Production and operations management : an international journal of the Production and Operations Management Society
1
The international journal of logistics management
1
more ...
less ...
Source
All
OLC EcoSci
ECONIS (ZBW)
58
RePEc
27
Other ZBW resources
2
USB Cologne (EcoSocSci)
1
Showing
1
-
10
of
49
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Queueing models for full-flexible multi-class call centers with real-time anticipated delays
Jouini, Oualid
;
Dallery, Yves
;
Akşin, Zeynep
- In:
International journal of production economics
120
(
2009
)
2
,
pp. 389-400
Persistent link: https://www.econbiz.de/10008898918
Saved in:
2
Queueing models for full-flexible multi-class call centers with real-time anticipated delays
Jouini, Oualid
;
Dallery, Yves
;
Akşin, Zeynep
- In:
International journal of production economics
120
(
2009
)
2
,
pp. 389-399
Persistent link: https://www.econbiz.de/10008283549
Saved in:
3
Online scheduling policies for multiclass call centers with impatient customers
Jouini, Oualid
;
Pot, Auke
;
Koole, Ger
;
Dallery, Yves
- In:
European journal of operational research : EJOR
207
(
2010
)
1
,
pp. 258-269
Persistent link: https://www.econbiz.de/10008433258
Saved in:
4
Analysis of the Impact of Team-Based Organizations in Call Center Management
Jouini, Oualid
;
Dallery, Yves
;
Nait-Abdallah, Rabie
- In:
Management science : journal of the Institute for …
54
(
2008
)
2
,
pp. 400
Persistent link: https://www.econbiz.de/10007915878
Saved in:
5
Moments of first passage times in general birth–death processes
Jouini, Oualid
;
Dallery, Yves
- In:
Mathematical methods of operations research
68
(
2008
)
1
,
pp. 49-76
Persistent link: https://www.econbiz.de/10008086262
Saved in:
6
Staffing a call center with uncertain non-stationary arrival rate and flexibility
Liao, Shuangqing
;
Koole, Ger
;
Delft, Christian
;
Jouini, …
- In:
OR spectrum : quantitative approaches in management
34
(
2012
)
3
,
pp. 691-722
Persistent link: https://www.econbiz.de/10009983939
Saved in:
7
Call centers with hyperexponential patience modeling
Roubos, Alex
;
Jouini, Oualid
- In:
International journal of production economics
141
(
2013
)
1
,
pp. 307-315
Persistent link: https://www.econbiz.de/10010054494
Saved in:
8
Performance indicators for call centers with impatient customers
Jouini, Oualid
;
Koole, Ger
;
Roubos, Alex
- In:
IIE transactions / Institute of Industrial Engineers, …
45
(
2013
)
3
,
pp. 341-354
Persistent link: https://www.econbiz.de/10010058946
Saved in:
9
Integrating advance order information in make-to-stock production systems
Karaesmen, Fikri
;
Buzacott, John A.
;
Dallery, Yves
- In:
IIE transactions / Institute of Industrial Engineers, …
34
(
2002
)
8
,
pp. 649-662
Persistent link: https://www.econbiz.de/10006176112
Saved in:
10
Base stock versus WIP cap in single-stage make-to-stock production-inventory systems
Liberopoulos, George
;
Dallery, Yves
- In:
IIE transactions / Institute of Industrial Engineers, …
34
(
2002
)
7
,
pp. 627-636
Persistent link: https://www.econbiz.de/10006176495
Saved in:
1
2
3
4
5
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
