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Integrating internal customer orientation, internal service quality, and customer orientation in the banking sector: an empirical study
Anosike, Uchenna Paschal; Eid, Riyad - In: The service industries journal 31 (2011) 14, pp. 2487-2506
Persistent link: https://www.econbiz.de/10009796800
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Internal marketing : focus on practice
Anosike, Uchenna Paschal; Ahmed, Pervaiz Khalid - In: International journal of management practice : IJMP 3 (2008/09) 4, pp. 369-382
Persistent link: https://www.econbiz.de/10009858446
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Making Business-to-Business International Internet Marketing Effective: A Study of Critical Factors Using a Case-Study Approach
Eid, Riyad; Elbeltagi, Ibrahim; Zairi, Mohamed - In: Journal of international marketing 14 (2006) 4, pp. 87-109
Persistent link: https://www.econbiz.de/10007378823
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How to profit from the balanced scorecard: An implementation roadmap
Assiri, Ali; Zairi, Mohammed; Eid, Riyad - In: Industrial management & data systems 106 (2006) 7, pp. 937-952
Persistent link: https://www.econbiz.de/10008355087
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Factors affecting the success of business-to-business international Internet marketing (B-to-B IIM): an empirical study of UK companies
Eid, Riyad; Trueman, Myfanwy - In: Industrial management & data systems 104 (2004) 1-2, pp. 16-30
Persistent link: https://www.econbiz.de/10008357015
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Factors affecting the success of business-to-business international Internet marketing (B-to-B IIM): an empirical study of UK companies
Eid, Riyad; Trueman, Myfanwy - In: Industrial management & data systems 104 (2004) 1, pp. 16-30
Persistent link: https://www.econbiz.de/10008357181
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Extending TAM and IDT to Predict the Adoption of the Internet for B-to-B Marketing Activities: An Empirical Study of UK Companies
Eid, Riyad - In: International journal of e-business research : an … 5 (2009) 4, pp. 68
Persistent link: https://www.econbiz.de/10008319505
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Towards a Successful CRM Implementation in Banks: An Integrated Model
Eid, Riyad - In: The service industries journal 27 (2007) 7-8, pp. 1021-1040
Persistent link: https://www.econbiz.de/10007887390
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Towards a Successful CRM Implementation in Banks: An Integrated Model
Eid, Riyad - In: The service industries journal 27 (2007) 8, pp. 1021-1040
Persistent link: https://www.econbiz.de/10007879770
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Factors affecting customer switching behaviour in the mobile phone market: the case of Egypt
Eid, Riyad - In: International journal of technology marketing : IJTMkt 8 (2013) 3, pp. 337-354
Persistent link: https://www.econbiz.de/10010156426