The adoption and expansion of IT (Information Technologies) in environment enterprise is taking place at high speed. ERP systems arise from the most innovative IT and computer systems and these have been implemented by companies around the world. When the system is implemented, the maintenance...

This paper evaluates the relative financial managerial performance of thirty matched-pairs of US firms and Chinese (CN) firms. In this study, financial managerial performance is measured in terms of profitability, debt management, and asset management. Paired comparison is employed and eight...

While Business Intelligence (BI) initiatives have been a top-priority of CIOs around the world for several years, accounting for billions of USD of IT investments per annum (IDC), academic research on the actual bene fits derived from BI tools and the drivers of these bene fits remain sparse....

Our paper examines the challenging task of analysing the dynamics of Competitive Intelligence (CI) budgets within the Romanian software companies. The paper doesn’t seek to find the optimal pattern of allocating CI budgets from the business turnover, as every organization involved in software...

The development of information technology has affected the banking business strategy. Internet have been the backbone in the last decade in expanding the banking business, especially in increasing financial transaction services. The term online banking has emerged and became an aspect in banking...

In this paper the importance of word of mouth for marketing management in the twenty-first century will be discussed. After a short introduction, there will be a focus on the demarcations and problems of traditional marketing. Then, in the third section, word of mouth (WOM) and word-of-mouth...

Doctoral dissertations provide a relevant contribution in a field. The general purpose of the dissertation research is to demonstrate research competence and to add something of value to the body of knowledge. This study provides an overview of marketing research in Spain through doctoral...

In recent years researchers have shown a growing interest in vertical interorganisational relations, above all in the Supply Chain. The absence of previous reviews of the literature on this topic, which would allow us to establish the key issues in Supply Chain Management, led us to analyse the...

The health service quality has been discussed in several organizations committed with the development of the programs and actions capable to attend the expectations of their patients. The aim of this work is to analyze the relationship among the variables quality, satisfaction, image, trust and...

This paper examines the impact of the quality of the financial website in the generation of trust that users of the Internet developed into the canal. With this purpose, we discuss the hypothesis that establishes a relationship between both constructs and that it will allow to verify if the...