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Article
23
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22
German
1
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Bloemer, Josée
11
Henseler, Jörg
10
Ruyter, Ko de
5
Kasper, Hans
3
Brijs, Kris
2
Haenlein, Michael
2
Reinartz, Werner
2
Wetzels, Martin
2
van Dun, Zanna
2
Aa, Zanna van der
1
Ambtman, Anouk den
1
Bloemer, Jose
1
Bloemer, Josee
1
Bloemer, José
1
Canli, Zeynep Gurhan
1
Coelho, Pedro S.
1
Driessen, Paul H.
1
Eggert, Andreas
1
Furrer, Olivier
1
Hammedi, Wafa
1
Henseler, Jorg
1
Henseler, Jrg
1
Hillenbrand, Carola
1
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1
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1
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1
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1
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1
Odekerken, Armand
1
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1
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1
Riel, Allard C.R. van
1
Roemer, Ellen
1
Semeijn, Janjaap
1
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1
Wirtz, Jochen
1
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1
da Camara, Nuno
1
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European journal of marketing : EJM
4
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
International journal of service industry management : IJSIM
2
Journal of service management
2
Long range planning : LRP ; international journal of strategic management
2
The service industries journal
2
International business review : the official journal of the European International Business Academy
1
Journal of business research : JBR
1
Journal of marketing management : MM
1
Journal of the Academy of Marketing Science
1
Management decision : MD
1
Managing service quality : MSQ ; an international journal
1
Marketing Review St. Gallen : die neue Thexis-Marketingfachzeitschrift für Theorie und Praxis
1
The journal of supply chain management : a global review of purchasing and supply
1
Wirtschaftswissenschaftliches Studium : WiSt ; Zeitschrift für Studium und Forschung
1
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OLC EcoSci
ECONIS (ZBW)
105
Other ZBW resources
37
RePEc
14
USB Cologne (EcoSocSci)
6
EconStor
3
USB Cologne (business full texts)
1
BASE
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1
Linking perceived service quality and service loyalty: A multi-dimensional perspective
Bloemer, Josée
;
Ruyter, Ko de
;
Wetzels, Martin
- In:
European journal of marketing : EJM
33
(
1999
)
11-12
,
pp. 1082-1106
Persistent link: https://www.econbiz.de/10006096452
Saved in:
2
On the relationship between store image, store satisfaction and store loyalty
Bloemer, Josée
;
Ruyter, Ko de
- In:
European journal of marketing : EJM
32
(
1998
)
5-6
,
pp. 499-513
Persistent link: https://www.econbiz.de/10006098613
Saved in:
3
Coping with confusion: The case of the Dutch mobile phone market
Kasper, Hans
;
Bloemer, Josée
;
Driessen, Paul H.
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
2
,
pp. 140-161
Persistent link: https://www.econbiz.de/10008391986
Saved in:
4
Trust and affective commitment as energizing forces for export performance
Bloemer, Josée
;
Pluymaekers, Mark
;
Odekerken, Armand
- In:
International business review : the official journal of …
22
(
2013
)
2
,
pp. 363-380
Persistent link: https://www.econbiz.de/10010087089
Saved in:
5
Managing brands and customer engagement in online brand communities
Wirtz, Jochen
;
Ambtman, Anouk den
;
Bloemer, Josée
; …
- In:
Journal of service management
24
(
2013
)
3
,
pp. 223-244
Persistent link: https://www.econbiz.de/10010132551
Saved in:
6
Customer Loyalty in High and Low Service Settings: The Moderating Impact of Positive Emotions
Bloemer, Josée
;
Ruyter, Ko de
- In:
Journal of marketing management : MM
15
(
1999
)
4
,
pp. 315-330
Persistent link: https://www.econbiz.de/10006989106
Saved in:
7
Customer loyalty in extended service settings: The interaction between satisfaction, value attainment and positive mood
Ruyter, Ko de
;
Bloemer, Josée
- In:
International journal of service industry management : IJSIM
10
(
1999
)
3
,
pp. 320
Persistent link: https://www.econbiz.de/10007121301
Saved in:
8
Country-image discourse model: Unraveling meaning, structure, and function of country images
Brijs, Kris
;
Bloemer, Josée
;
Kasper, Hans
- In:
Journal of business research : JBR
64
(
2011
)
12
,
pp. 1259-1270
Persistent link: https://www.econbiz.de/10009328857
Saved in:
9
Impact of value congruence on affective commitment: examining the moderating effects
Zhang, Jing
;
Bloemer, Josée
- In:
Journal of service management
22
(
2011
)
2
,
pp. 160-183
Persistent link: https://www.econbiz.de/10008995334
Saved in:
10
On the relationship between perceived service quality, service loyalty and switching costs
Ruyter, Ko de
;
Wetzels, Martin
;
Bloemer, Josée
- In:
International journal of service industry management : IJSIM
9
(
1998
)
5
,
pp. 436-453
Persistent link: https://www.econbiz.de/10007124733
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