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Total quality management adoption in a public hospital : evidence from Mauritius
Ramseook-Munhurrun, Prabha; Munhurrun, Vedmani; … - In: Global journal of business research : GJBR 5 (2011) 3, pp. 67-77
Persistent link: https://www.econbiz.de/10009897339
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Perceived service quality in restaurant services : evidence from Mauritius
Ramseook-Munhurrun, Prabha - In: International journal of management and marketing … 5 (2012) 3, pp. 1-14
Persistent link: https://www.econbiz.de/10010048515
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Employee perceptions of service quality in a call centre
Ramseook-Munhurrun, Prabha; Naidoo, Perunjodi; … - In: Managing service quality : MSQ ; an international journal 19 (2009) 5, pp. 541-557
Persistent link: https://www.econbiz.de/10008316359
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A proposed model for measuring service quality in secondary education
Ramseook-Munhurrun, Prabha; Naidoo, Perunjodi; … - In: International journal of quality and service sciences 2 (2010) 3, pp. 335-351
Persistent link: https://www.econbiz.de/10009890274
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Front-line employees' satisfaction in a call centre
Ramseook-Munhurrun, Prabha; Naidoo, Perunjodi; … - In: Global journal of business management : GJBM 2 (2008) 2, pp. 91-101
Persistent link: https://www.econbiz.de/10009894269
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Service quality in the public service
Ramseook-Munhurrun, Prabha; Lukea-Bhiwajee, Soolakshna D.; … - In: International journal of management and marketing … 3 (2010) 1, pp. 37-50
Persistent link: https://www.econbiz.de/10009896965
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An assessment of visitor satisfaction with nature-based tourism attractions
Naidoo, Perunjodi; Ramseook-Munhurrun, Prabha; … - In: International journal of management and marketing … 4 (2011) 1, pp. 87-98
Persistent link: https://www.econbiz.de/10009896983
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Residents’ attitudes toward perceived tourism benefits
Ramseook-Munhurrun, Prabha; Naidoo, Perunjodi - In: International journal of management and marketing … 4 (2011) 3, pp. 45-56
Persistent link: https://www.econbiz.de/10009897001
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Measuring service quality: perceptions of employees
Ramseook-Munhurrun, Prabha; Naidoo, Perunjodi; … - In: Global journal of business research : GJBR 4 (2010) 1, pp. 47-58
Persistent link: https://www.econbiz.de/10009897274
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Tourist satisfaction with Mauritius as a holiday destination
Naidoo, Perunjodi; Ramseook-Munhurrun, Prabha; … - In: Global journal of business research : GJBR 4 (2010) 2, pp. 113-123
Persistent link: https://www.econbiz.de/10009897280