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Using business intelligence to prevent and solve crime in Wallander land
Carlsson, Sven A.; Tona, Olgerta - In: Journal of decision systems 21 (2013) 3, pp. 217-230
Persistent link: https://www.econbiz.de/10010160140
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Measuring service experience: Applying the satisfaction with travel scale in public transport
Olsson, Lars E.; Friman, Margareta; Pareigis, Jörg; … - In: Journal of retailing and consumer services 19 (2012) 4, pp. 413-419
Persistent link: https://www.econbiz.de/10009979335
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Exploring the role of the service environment in forming customer's service experience
Pareigis, Jörg; Edvardsson, Bo; Enquist, Bo - In: International journal of quality and service sciences 3 (2011) 1, pp. 110-124
Persistent link: https://www.econbiz.de/10009890279
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Exploring internal mechanisms forming customer servicescape experiences
Pareigis, Jörg; Echeverri, Per; Edvardsson, Bo - In: Journal of service management 23 (2012) 5, pp. 677-696
Persistent link: https://www.econbiz.de/10010026071
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IS/ICT outsourcing decision project in a lage public organization : a case study
Carlsson, Sven; Johansson, Björn - In: Journal of decision systems 20 (2011) 2, pp. 137-162
Persistent link: https://www.econbiz.de/10009893891
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Making sense of the Master Data Management (MDM) concept : old wine in new bottles or new wine in old bottles?
Sammon, David; Nagle, Tadhg; Carlsson, Sven - In: Journal of decision systems 21 (2013) 3, pp. 245-258
Persistent link: https://www.econbiz.de/10010160138
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Understanding shared knowledge creation spaces around business processes: Precursors to process innovation implementation
Sawy, Omar A.El; Eriksson, Inger; Raven, Arjan; … - In: International journal of technology management : IJTM 22 (2001) 1-3, pp. 149-173
Persistent link: https://www.econbiz.de/10006979088