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Vincent, Leslie H.
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Journal of consumer research : JCR ; an interdisciplinary bimonthly
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ECONIS (ZBW)
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Objective and Subjective Knowledge Relationships: A Quantitative Analysis of Consumer Research Findings
Carlson, Jay P.
;
Vincent, Leslie H.
;
Hardesty, David M.
; …
- In:
Journal of consumer research : JCR ; an …
35
(
2009
)
5
,
pp. 864
Persistent link: https://www.econbiz.de/10008168527
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The Impact of Simulation Training on Call Center Agent Performance: A Field-Based Investigation
Murthy, Nagesh N.
;
Challagalla, Goutam N.
;
Vincent, …
- In:
Management science : journal of the Institute for …
54
(
2008
)
2
,
pp. 384-399
Persistent link: https://www.econbiz.de/10007915879
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