Mathur, Garima; Nathani, Navita; Sarvate, Shweta - In: Advances in management & applied economics 3 (2013) 1, pp. 1-10
Most of the people working in organizations requiring employee-customer direct interaction are facing different kinds of stress. Many of the stresses are related to their work such as target completion, pressure of providing best facilities to the customers. In addition to physical facilities...