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The determinants of the transportation outsourcing strategy for the express delivery company
Lee, Chia-chi; Lin, Tyrone T.; Cheng, Pei-chu - In: Service business 7 (2013) 2, pp. 207-225
Persistent link: https://www.econbiz.de/10010146464
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The relationship between informational justice, recovery satisfaction, and loyalty : the moderating role of failure attributions
Davoud Nikbin; Ishak Ismail; Malliga Marimuthu - In: Service business 7 (2013) 3, pp. 419-435
Persistent link: https://www.econbiz.de/10010159913
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Factors influencing adoption of relationship marketing practices for overall growth of firm : an ISM-based model validation
Gupta, Ashish; Sahu, G. P. - In: International journal of electronic customer … 7 (2013) 1, pp. 21-44
Persistent link: https://www.econbiz.de/10010184750
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What hooks customers into using online reservation portals : a multichannel perspective
Al-Hawari, Mohammad Ahmad - In: International journal of electronic customer … 7 (2013) 1, pp. 1-20
Persistent link: https://www.econbiz.de/10010184751
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Traditional jamu versus industrial jamu : perceptions and beliefs of consumers in the city of Yogyakarta ; what future for traditional herbal medicine in urban Indonesia?
Torri, Maria Costanza - In: International journal of entrepreneurship and small business 19 (2013) 1, pp. 1-20
Persistent link: https://www.econbiz.de/10010159624
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E-commerce customer's preference implicit identification
Zdziebko, Tomasz - In: Folia oeconomica Stetinensia : FOS 11 (2012) 1, pp. 33-46
Persistent link: https://www.econbiz.de/10010148367
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Patients-medical unit relationship models in the virtual environment
Matysiewicz, Justyna; Smyczek, Slawomir - In: EuroMed journal of business 8 (2013) 1, pp. 36-47
Persistent link: https://www.econbiz.de/10010160064
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An exploration of seniors' relationships with prescription pharmaceutical brands : an application of "arranged marriage" metaphor framework
Deshpande, Sameer; Chreim, Samia; Bello, Roberto; … - In: International journal of pharmaceutical and healthcare … 7 (2013) 2, pp. 142-159
Persistent link: https://www.econbiz.de/10010160210
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A study on the potential determinants of green idea in customer's purchasing decision-making process through the grey analytical network process (GANP) evaluated model
Hsieh, Ming-yuan - In: International journal of electronic customer … 6 (2012) 3/4, pp. 323-341
Persistent link: https://www.econbiz.de/10010184742
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How brand awareness affects online purchase intention : considering the role of perceived risk
Hashemi, Novin; Hajiheydari, Nastaran - In: International journal of electronic customer … 6 (2012) 3/4, pp. 274-291
Persistent link: https://www.econbiz.de/10010184744