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Implementation of quality programs in health care organizations
Lee, Donhee - In: Service business 6 (2012) 3, pp. 387-404
Persistent link: https://www.econbiz.de/10010029148
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The effect of organizational support on ERP implementation
Lee, DonHee; Lee, Sang M.; Olson, David L.; Chung, … - In: Industrial management & data systems 110 (2010) 2, pp. 269-284
Persistent link: https://www.econbiz.de/10008386156
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Health-care quality management using the MBHCP excellence model
Lee, Sang M.; Lee, DonHee; Olson, David L. - In: Total quality management & business excellence : an … 24 (2013) 1, pp. 119-137
Persistent link: https://www.econbiz.de/10010074288
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A comparative study of quality awards : evolving criteria and research
Lee, DonHee; Lee, Dong Hyun - In: Service business 7 (2013) 3, pp. 347-362
Persistent link: https://www.econbiz.de/10010159917
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The impact of high-performance work systems in the health-care industry: employee reactions, service quality, customer satisfaction, and customer loyalty
Lee, Sang M.; Lee, DonHee; Kang, Chang-Yuil - In: The service industries journal 32 (2012) 1, pp. 17-37
Persistent link: https://www.econbiz.de/10009819543
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Supply chain innovation and organizational performance in the healthcare industry
Lee, Sang M.; Lee, DonHee; Schniederjans, Marc J. - In: International journal of operations & production … 31 (2011) 11, pp. 1193-1215
Persistent link: https://www.econbiz.de/10009342269
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Medical error reduction: the effect of employee satisfaction with organizational support
Lee, DonHee; Lee, Sang; Schniederjans, Marc - In: The service industries journal 31 (2011) 8, pp. 1311-1326
Persistent link: https://www.econbiz.de/10008932255
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A dynamic forecasting model for nursing manpower requirements in the medical service industry
Chung, Soong Hwan; Jung, Doo Chae; Yoon, Seong No; Lee, … - In: Service business : an international journal 4 (2010) 3/4, pp. 225-236
Persistent link: https://www.econbiz.de/10009040325
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Comparison of customer response models
Olson, David L.; Cao, Qing; Gu, Ching; Lee, Donhee - In: Service business : an international journal 3 (2009) 2, pp. 117-130
Persistent link: https://www.econbiz.de/10009052430
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Successful implementations of MES in Korean manufacturing SMEs: an empirical study
Lee, Sang M.; Hong, Soon Goo; Katerattanakul, Pairin; … - In: International journal of production research : American … 50 (2012) 7, pp. 1942-1955
Persistent link: https://www.econbiz.de/10009973218