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Service business : an international journal
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
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Implementation of quality programs in health care organizations
Lee, Donhee
- In:
Service business
6
(
2012
)
3
,
pp. 387-404
Persistent link: https://www.econbiz.de/10010029148
Saved in:
2
The effect of organizational support on ERP implementation
Lee, DonHee
;
Lee, Sang M.
;
Olson, David L.
;
Chung, …
- In:
Industrial management & data systems
110
(
2010
)
2
,
pp. 269-284
Persistent link: https://www.econbiz.de/10008386156
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3
Health-care quality management using the MBHCP excellence model
Lee, Sang M.
;
Lee, DonHee
;
Olson, David L.
- In:
Total quality management & business excellence : an …
24
(
2013
)
1
,
pp. 119-137
Persistent link: https://www.econbiz.de/10010074288
Saved in:
4
A comparative study of quality awards : evolving criteria and research
Lee, DonHee
;
Lee, Dong Hyun
- In:
Service business
7
(
2013
)
3
,
pp. 347-362
Persistent link: https://www.econbiz.de/10010159917
Saved in:
5
The impact of high-performance work systems in the health-care industry: employee reactions, service quality, customer satisfaction, and customer loyalty
Lee, Sang M.
;
Lee, DonHee
;
Kang, Chang-Yuil
- In:
The service industries journal
32
(
2012
)
1
,
pp. 17-37
Persistent link: https://www.econbiz.de/10009819543
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6
Supply chain innovation and organizational performance in the healthcare industry
Lee, Sang M.
;
Lee, DonHee
;
Schniederjans, Marc J.
- In:
International journal of operations & production …
31
(
2011
)
11
,
pp. 1193-1215
Persistent link: https://www.econbiz.de/10009342269
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7
Medical error reduction: the effect of employee satisfaction with organizational support
Lee, DonHee
;
Lee, Sang
;
Schniederjans, Marc
- In:
The service industries journal
31
(
2011
)
8
,
pp. 1311-1326
Persistent link: https://www.econbiz.de/10008932255
Saved in:
8
A dynamic forecasting model for nursing manpower requirements in the medical service industry
Chung, Soong Hwan
;
Jung, Doo Chae
;
Yoon, Seong No
;
Lee, …
- In:
Service business : an international journal
4
(
2010
)
3/4
,
pp. 225-236
Persistent link: https://www.econbiz.de/10009040325
Saved in:
9
Comparison of customer response models
Olson, David L.
;
Cao, Qing
;
Gu, Ching
;
Lee, Donhee
- In:
Service business : an international journal
3
(
2009
)
2
,
pp. 117-130
Persistent link: https://www.econbiz.de/10009052430
Saved in:
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