This paper examines the central role of knowledge transfer and network relationships in the context of services …

This research takes up the proposal for the analysis of the innovation process in enterprises of tourist services in a …

service firms in 2004-2009. Firms that introduced new services or marketing techniques experienced stronger growth. Process …

sample. However, this positive significant effect corresponds to the high-tech sector and services, while the effect is not …

services (formula 5 I's) and their marketing typology are discussed. Depending on a sector (a group) of discussing services and …, strengthening their positions there and various ways of providing customers with their services (from face to face to via technology …

important supplementary mechanism to protect innovations in knowledgeintensive services. …

Innovation in services has traditionally been neglected in the literature, perhaps because of the assumption that … services do not innovate or are primarily users of innovation in manufacturing. In reality, services do innovate in both … processes and products, but much of this innovation does not involve formal research. Nevertheless, innovation in services is …

Services form an important part of the economy today. Innovation for service firms is as important as for manufacturing … that service firms do not innovate does not hold. Innovation is, however, often ad hoc for services, and it can therefore … benefits of innovation in services. The two issues primarily discussed in this paper – the possibilities of formalizing and …

the potential for offshoring e-tradable services, especially among developed countries, old EU members (EU 15) and CEE …