Toktay, B.; Laan, E.A. van der; Brito, M.P. de - Erasmus Research Institute of Management (ERIM), ERIM … - 2003
In this article, we discuss ways of actively influencing product returns and we review data-driven methods for forecasting return flows that exploit the fact that future returns are a function of past sales. In particular we assess the value of return forecasting at an operational level,...