Chen, Zhi-Long; Hall, Nicholas G. - In: Manufacturing & Service Operations Management 10 (2008) 1, pp. 84-107
The classical scheduling literature considers many problems where a given set of jobs must be processed at minimum cost … practical situations where efficient scheduling affects revenue in much more general and realistic ways. First, we study two … make-to-order environments where efficient scheduling increases customer goodwill, thus stimulating demand in different …