In this work, we aim to provide an in-depth understanding of the organizational learning curve and why significant differences in the rate of learning exist across organizations. We review what is known about organizational learning curves as well as what is unknown. In sum, much is known and...

Radio Frequency Identification (RFID) has started to exert a major influence on modern supply chain management. In manufacturing, RFID changes the way objects are tracked on the shop floor and how manufactured goods interact with the production environment. In logistics, RFID is used to track...

This working paper examines the evolution of concepts of the responsibility of business in a historical and global perspective. It shows that from the nineteenth century American, European, Japanese, Indian and other business leaders discussed the responsibilities of business beyond making...

Laboratory experiments give researchers a great deal of control, making them useful for testing analytical models. In this monograph I discuss methodological issues in designing and conducting laboratory experiments. I also summarize some of the recent advances in using laboratory experiments in...

This essay discusses my view of the essential characteristics of interesting research in general and in operations management in particular. It is based on my Manufacturing and Service Operations Management Distinguished Fellows presentation given at the University of Michigan, June 27, 2011.

Il blocco operatorio costituisce lo snodo centrale del percorso chirurgico. In un’ottica lean di revisione dei processi, la programmazione chirurgica deve mantenere allineato il servizio con la domanda. Di conseguenza, è necessario trovare il giusto compromesso tra l’esigenza di mantenere...