, globalisation, and increasingly competitive markets. This paper sets out to review the impact of the Internet on the business …-Commerce, reviews customer relationship management and its relevance to E-Business, examines examples from the area of B2B (business to … business) supply chain and channel management, and B2C (business to consumer) electronic retailing, and discusses the relevance …

This paper looked at E-LOAN benchmarking operation and reported on the issues related to the development of internet …

concerning the issue of music piracy over the internet and the implementation of new information technology in Customer … Relationship Management (CRM) with the rebirth of Napster and other pay sites. In particular, the exchange of Peer-to-Peer (P2P … years, with the rapid growth of the internet, the situation of music piracy has become increasingly serious. File …

The increasing pervasiveness of the Internet has dramatically changed the way that consumers shop for goods. Consumer …

Whilst China is the largest single world economy, e-commerce has been relatively slow to develop, especially within … using empirical data collected from Chinese consumers via the internet. …

This paper looked at E-LOAN benchmarking operation and reported on the issues related to the development of internet …

concerning the issue of music piracy over the internet and the implementation of new information technology in Customer … Relationship Management (CRM) with the rebirth of Napster and other pay sites. In particular, the exchange of Peer-to-Peer (P2P … years, with the rapid growth of the internet, the situation of music piracy has become increasingly serious. File …

's revenue management. It finishes with a comprehensive case study concerning the shift of Germany's healthcare sector from the …